Welcome to Vylenza LLC. This Privacy Policy describes how Vylenza LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website (the “Site”). We are committed to safeguarding your privacy and providing a secure and transparent online shopping experience for our customers in the United States.
1. Information We Collect
We collect certain information to operate our ecommerce business efficiently and to improve your shopping experience.
a. Personal Information You Provide Directly
When you interact with our Site, place an order, or contact us, you may voluntarily provide personal information including your name, email address, billing and shipping address, phone number, and payment-related details. We also collect order information such as products purchased, transaction details, and order history. If you contact our customer support, we may collect information related to your inquiry.
b. Information Collected Automatically
When you visit our Site, certain information is automatically collected, including your IP address, browser type, device information, operating system, pages viewed, referring URLs, and interaction data. This helps us understand how visitors use our Site and allows us to improve performance and usability.
c. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and support essential site functionality such as shopping cart features. You may choose to disable cookies through your browser settings; however, some features of the Site may not function properly as a result.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including processing and fulfilling orders, managing payments and shipping, providing customer support, communicating order updates, improving our website and product offerings, and maintaining the security of our Site. With your consent, we may also use your email address to send promotional communications, which you can opt out of at any time.
3. How We Share Your Information
Vylenza LLC does not sell or rent your personal information. We may share your information only with trusted third parties who assist us in operating our business, such as payment processors, shipping carriers, website hosting providers, analytics services, and marketing platforms. These service providers are authorized to use your information only as necessary to perform their services. We may also disclose information if required by law or in connection with a business transfer such as a merger or acquisition.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. Our Site uses SSL (Secure Socket Layer) technology to encrypt sensitive data during transmission. While we strive to protect your information, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data, subject to applicable legal obligations. You may also opt out of marketing communications at any time. To exercise your rights, please contact us using the details provided below.
6. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it from our records.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of the Site after changes indicates acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Business Information
Company name: Vylenza LLC
Tel: +1 904-733-3999
Email:support@vylenza.com
Address: 9550 Baymeadows Rd #12 Florida 32256 United States
Service Hours: Monday-Friday, 9AM-5PM EST