At Vylenza LLC, located at 9550 Baymeadows Rd #12, Florida 32256, United States, we are committed to protecting the privacy and security of your personal data. Although Vylenza LLC is based in the United States and primarily serves U.S. customers, we recognize the importance of international data protection standards, including the General Data Protection Regulation (GDPR) applicable to individuals in the European Union (EU) and European Economic Area (EEA).

We strive to process personal data fairly, lawfully, and transparently, and to align our data handling practices with GDPR principles where applicable, regardless of your geographic location.

Personal Data We Collect

When you visit our website, place an order, or interact with Vylenza LLC, we may collect the following types of personal data:

  • Identity Data: Name

  • Contact Data: Billing address, shipping address, email address, and phone number

  • Financial Data: Payment details (processed securely by third-party payment processors such as Visa, Mastercard, American Express, PayPal, Google Pay, and Stripe; Vylenza LLC does not store card details)

  • Transaction Data: Details of products purchased and order history

  • Technical Data: IP address, browser type and version, device information, operating system, and similar technical data

  • Usage Data: Information about how you use our website and services

  • Marketing & Communication Data: Your preferences regarding marketing communications

How We Use Your Personal Data

Vylenza LLC uses personal data only for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Managing payments, refunds, and customer support

  • Communicating with you regarding orders or inquiries

  • Operating, maintaining, and improving our website and services

  • Ensuring website security and preventing fraud

  • Complying with legal and regulatory obligations

  • Sending marketing communications where you have provided consent (you may opt out at any time)

Legal Basis for Processing Personal Data

Under GDPR principles, we rely on the following legal bases:

  • Contractual Necessity: To process and deliver your orders

  • Legitimate Interests: To improve our services, secure our website, and prevent fraud, where your rights do not override these interests

  • Consent: Where you have explicitly given consent (e.g., email marketing)

  • Legal Obligation: Where processing is required by law

Sharing of Personal Data

Vylenza LLC does not sell personal data. We may share personal data with trusted third parties only when necessary, including:

  • Service Providers: Payment processors, website hosting providers, analytics services, and shipping partners

  • Legal or Regulatory Authorities: When required by law

  • Business Transfers: In the event of a merger, acquisition, or asset sale

All third-party providers are required to safeguard your personal data and process it only according to our instructions.

International Data Transfers

Personal data may be processed in the United States. While Vylenza LLC primarily serves U.S. customers, some third-party service providers may process data outside the EU/EEA. In such cases, we ensure appropriate safeguards are in place in accordance with GDPR standards.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. Access to personal data is restricted to authorized personnel and service providers who are bound by confidentiality obligations.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. When data is no longer required, it is securely deleted or anonymized.

Your GDPR Rights

If you are located in the EU/EEA, you have the following rights under GDPR:

  • Right to access your personal data

  • Right to correct inaccurate or incomplete data

  • Right to request erasure of your data

  • Right to object to processing

  • Right to restrict processing

  • Right to data portability

  • Right to withdraw consent at any time

To exercise these rights, please contact us using the details below. We may request verification of your identity before processing your request.